Standard Operating Procedure

Last Updated: November 10th, 2021

Table of Contents

1.) Communications

a.) Email Communications

When it comes to communications regarding inbound shipments, inventory in storage, work requests, outbound shipments, pricing, statuses, etc., the preferred channel for communication is email. You can reach out to your account manager directly using their email address, or you can reach our general inboxes at: contact@foxcomfba.com OR requests@foxcomfba.com. A member of our team will pick up the email as soon as possible & will assist you with any questions or concerns you may have.

b.) Telephone Communications

When it comes to communications regarding inbound shipments, inventory in storage, work requests, outbound shipments, pricing, statuses, etc., the preferred channel for communication is email. You can reach out to your account manager directly using their email address, or you can reach our general inboxes at: contact@foxcomfba.com OR requests@foxcomfba.com. A member of our team will pick up the email as soon as possible & will assist you with any questions or concerns you may have.

c.) Website Communications

d.) Slack Communications

We're Closing Down... ;(

Unfortunately, FoxCom is closing it’s doors and will cease providing 3PL services on October 31st.

We are no longer on-boarding new clients or receiving ANY new inventory at our warehouse.

 

Thank You!